Bailey Farms

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Return Policy

  • If an item has a manufacturer’s defect or a workmanship flaw, you may return the unused product within 14 days of receipt for an exchange or refund of the purchase price of the merchandise. Returns will not be accepted after the 14 day limit. Items must be in new condition with all original tags and packaging in place. In addition, the defective merchandise must be marked with tape to show the location of the defect prior to returning.
  • Items which are customized, used, abused, or broken after use will not be accepted under any circumstances.
  • Returns of non-custom items will be accepted but the customer will be charged a restocking fee based on the quantity and nature of the product. There is a minimum restocking fee of $5.00. This amount will be deducted from the refund due to the customer.
  • Shipping and COD charges will not be refunded.
  • We do not accept returns for clearance or closeout items.
  • All returns must be accompanied by a copy of the original sales slip. Please contact the carrier immediately if an item in your shipment arrives damaged.
  • Any claim for shortages must be made within 72 hours of receipt of the merchandise.
If you need to return an item under the guidelines listed here, please contact our customer service dept. for return instructions and a return authorization number.